Orders and shipping
If you’ve changed your mind shortly after placing an order, you can get in touch with us directly via email email@example.com
All requests for cancellations or changes must be made within 24 hours of your order being placed. Unfortunately we cannot accommodate any requests made after this time, as the artwork will have been sent to our framing partner or will have been packaged ready to be shipped to you.
If your artwork has arrived and it’s not as you hoped, you can get in touch with us directly via email firstname.lastname@example.org.
Once your artwork has arrived, you have 14 days to let us know if you’re not 100% happy with it and would like a refund. You can get in touch with us at email@example.com.
Artworks must be returned in perfect condition, including in their original packaging and with the Certificate of Authenticity you received with the piece, if applicable. We are unable to accept any returns that are missing their Certificate of Authenticity.
Still, looking for an answer? Get in touch with us